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14 Day Free Trial!

Introducing the Helium Helper.

Part Hardware, Part Software, Like Magic.

Connect your Helium Miner to the Helium Helper and Eliminate the dreaded “Relayed Status” without making any changes to your firewall. That’s right, no port forwarding!

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Helium Helper VPN Router

Included Features

Plug & Play

We ship the device completely ready to be deployed. Just let us know a little bit about your network and we’ll make sure the Helium Helper arrives ready to rock and roll.

Secure Your Network

Completely isolate your Helium Miner from the host network. The Helium Helper can help assure the security of running the miner on your (or your hosts) network.

Multiple Connection Options

Connect the Helium Helper to any Internet Source via an Ethernet Cable or Wirelessly Bridge it to any WIFI network. (Including Mobile Hostspots) Optionally connect the Miner to it via WIFI as well!

Flexible Configuration

Getting out of the Helium Mining Business, or port forwarding is no longer required? No problem, the Helium Helper makes a great travel router to convert untrusted networks into your own secure Virtual Private Network. You can also expose ANY network service to the public internet without port forwarding! 

Monitoring Included

We’ll monitor your miner to make sure the port is open and responding. Optionally we can help you configure a simple Smart Plug to remotely reboot your miner if needed.

Bonus VPN Access

We’ll also include instructions on how to easily connect your Android, IOS, Windows or MacOS device to the VPN Servers to take atvange of the privacy provided by military-grade AES-256 bit Encyption.

Choose your option

Not sure if you NEED a Helium Helper? Let us help you determine if you need a Helium Helper, or perhaps just a little friendly help!  

Hardware+Service

$147+$15/month

After 14 day trial period

Pre-Configured GL-AR750 Router & 14 day trial of the Helium Helper Service 

  • Includes helium port monitoring
  • Includes access to diagnostics*
  • Basic Email Support
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Ships within 1 Business Day, USA Only

*If your miner supports it.

Remote Support Service

$99 Risk Free

Having trouble configuring your own router? Let us take care of it for you. We’ll invite you into a screen share session and take care of the configuration for you. We’ll also explain what we are doing so you can learn! If we can’t get it to work, you dont pay!

Tell us the Details

We’ll get back to you with how we can help!

FAQ’s

How do I hook up the Helium Helper?

Simply connect the Helium Helper to any internet source via ethernet cable or wireless connection then plug your miner into the Helium Helper (or connect it to the Helium Helper’s wifi) and we will take care of the rest!

What devices are compatible?

We ship out pre-configured  GL.iNET GL-AR750 and GL.iNet GL-AR750S-Ext Routers but we have also tested and confirmed the following routers will work with the Helium Helper service as well:

Do you offer support?

Yes, if you purchase the device from us or are using a compatible router we would be glad to help you out if you run into any trouble. 

Do you offer refunds?

If for some reason we are unable to get your miner out of relay you can send the Helium Helper back to us for a full refund. (this hasn’t happened yet!) 

Will this work with Mobile Hotspots?

Absolutely, that’s primarily what this service was designed for. This service has been tested to work with Carrier-grade NAT (CGNAT) connections that are often provided by mobile carriers such as Verizon, T-Mobile, AT&T and other mobile and hotspot providers.  

How much will this increase my profits?

That’s a difficult question to answer. Each miner installation is unique and there are many variables that are our of your control that effect earnings (such as neighboring miners, RF interference, HIPs, etc). One of the variables that people CAN control is their relay status.

Here is a screenshot of one of our customers that clearly shows the increase in rewards after installing the Helium Helper and getting their miner out of “Relay Status”

Rewards after fixing Helium Miner Relay Status

Can the Helium Helper be powered via POE?

Yes, we have tested powering the Helium Helper via Power Over Ethernet (POE) using This Adapter. Please note that if you are not powering this adapter from a POE switch you wall also need a 48 Volt POE Injector.

Can I access my miners diagnostics interface remotely?

Yes! If your miner offers a web based diagnostics interface via the LAN, we can make the accessible to you over the internet! Currently we have confirmed this works with the Bobcat & Nebra miners but it should work for any web based diagnostics interface.

For the time being, we can only allow this access on a “whitelist” basis, meaning you have to tell us the IP address(s) you would like to be able to access the diagnostics from. 

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